(1)  All products are not the same.  Be sure to understand performance differences among products and be sure to pursue value and not just the lowest price.

(2)  Installation is just as important as the products you select.  Inferior installation will diminish the look and performance of your flooring and can even void many manufacturers warranties.

(3)  Be sure that quotes are inclusive of the total project costs.  Some flooring companies may provide quotes that do not include elements that are required in order to complete the project.

(4)  Expect a company’s best price up front.  Some companies may play games with pricing and may not be giving you their best price up front.

(5)  Flooring is remodeling.  Understand that a project that is properly installed may create a temporary inconvenience in your home.

(6)  Get all guarantees, warranties and promises in writing.

(7)  It is very important for the contractor to be attentive to your specific needs.  The contractor should show enthusiasm for your project by suggesting ways to work within a budget and addressing specific concerns you may have.

(8)  Communication is key to success on any contracting project, and the more examples of previous projects a contractor can relate to your project, the better indicator of quality of that contractor.

(9)  A contractor should be able to tell you what products and materials he will use for your project.  He should also offer you several options, if applicable, when selecting products, materials and techniques.

(10)  Ask the contractor for references from customers who have projects similar to yours, especially in the case of major projects.

(11)  Don’t assume that because your house was built “to code” there will not be problems to be corrected before new floor coverings can be installed.

(12)  Be sure to view samples in as large a size as possible in your home under a variety of lighting conditions.  This will help you make the best finish and color choice.