(1) Always make sure that the person working on your plumbing is licensed by the state of North Carolina. You can request to see his license. Always get the price for the repair in writing before the job is begun.

(2) Do not pour grease down the kitchen sink, and do not wash coffee grounds down the sink. Use chemical cleaners only when necessary. Do not flush larger items such as feminine hygiene products down the toilet.

(3) Before signing any contract, be certain that the contract spells out precisely what work is to be done, how much it is going to cost, what the payment terms are, and what, if any, guarantees the contractor is willing to provide.

(4) Pesticides, paints, paint thinners, solvents, disinfectants, poisons and other household chemicals should not be poured down the drain, as they may kill micro-organisms
that help purify the sewage in a septic system.

(5) Limiting the use of your garbage dispoal will minimize the flow of excess solids to your septic tank and will reduce the need for frequent septic tank pumping.

(6) The more water your family uses, the greater the likelihood you will have issues with your septic system.

(7) Make the most of your service call. The technician will usually take a look at your water heater, check your water pressure, show you how to shut off the water to your house, etc., without charge.

(8) Protect your home and valuables by locking up or securing all valuables and always monitor workers in your home while they perform work.

(9) Do not help contractors or their workers and do not lend them your tools. If a worker is hurt while you are assisting (e.g., holding a ladder) or is hurt using one of your tools, you may be liable via a tort claim by the worker or contractor.