“Today for the third time in many years I called your company for garage door repairs. I wanted you to know that your company gave me excellent service, and just how proud you should be to have these technicians represent your firm. Each of them were prompt in arriving, well groomed and were very courteous. I was impressed with their ability to perform the service swiftly and in a professional manner. So many times, we as customers are quick to look for something done wrong, but never give a second thought to something done right. I think all three of these technicians should be commended for their work. I have, and will continue to recommend your service to others.”
Ms. P.D.
“It is my great pleasure to write you this letter. Two weeks ago, our garage door was just falling apart with our car trapped in inside. My husband called your company on Friday, and within two hours you had a technician at our home. He said that it would be an easy fix, but we wanted to replace the garage door and opener. He gave us an estimate and it was very reasonable. He was willing to come on Saturday to do the install, but we were not going to be home. We scheduled the repair for Monday. By the end of the day Monday, we had a new garage door and opener.”
Ms. M.S.
“I want to commend your technician for an outstanding job. He was not able to arrive at our home until 6:00 p.m. because of his busy schedule that day; and yet, he treated me as if I was his first and most important call of the day. He was totally professional, efficient, and thorough in his diagnostic actions, and in the repair he performed for me. He is a total professional and I hope you will pass along my thanks and appreciation to him.”
Mr. W.H.