Arrow Electric

Phone: 972-692-0385

Principal Owners / Key Managers:

Mark Thacker - Owner
Teresa Vick - Office Manager
David New - Service Manager

Products / Services Provided:

Residential Electrical Diagnosis & Repair
Panel Changes, Service Upgrades, Meter Base Repairs & Replacements
Residential Remodeling and New Construction
Lighting Installation & Repair
120 / 240 Circuits & Outlets for TV, Phone, Cable

Products / Services - Warranties / Guarantees:

Offering Lifetime transferrable on parts and labor for Eaton Cutler Hammer panels, circuit breakers and whole house surge protection.  3 years on new installation and repairs.

Company Profile

Years in Business: 12
Number of Employees: 12
Homeowners served (last 12 years) 10,000+

Insurance:

General Liability 4 Million with Umbrella

Industry Awards / Acknowledgments & Association Memberships:

A+ Accredited member of BBB since 2004
Consumers Choice Award for DFW area 2007, 2008, 2009 & 2010
Member of the National Fire Protection Association
Member of the Building Trade Association
Electrician’s Success International Scoreboard award winning technicians and Customer service Representatives.

Company Commentary...

 “Arrow Electric is committed to your complete satisfaction. We guarantee it 100%, from your first call to our customer representatives to our courteous technicians that are always drug free, background checked & licensed through the state. Arrow Electric wants to make your experience with us as pleasant as possible because we know you don't call an electrician everyday so you don't always know what to expect. If your not completely satisfied with our service you don't pay - period, that's our guarantee!”
Mark Thacker - Owner

Customer Experiences with Arrow Electric

“I am always pleased with your service.  Your tech’s are reliable and prompt.  They do excellent work, and I am completely satisfied with your employee attitude, appearance, and your customer service is great!
Mr. O.B.

“Isaac your technician was friendly and competent.  His appearance and work performed was excellent.  Our first impression with Arrow Electric is a very positive one.”
Ms. D.G.

“Kimberly in customer service is outstanding!  This was a great first impression for us as new customers. Your technician was very professional in both his attitude, and his performance.  He is an asset to your company.”
Mr. F.J.

“We were completely satisfied with the performance of Arrow Electric.  Gary your technician was an excellent young man, very intelligent and efficient.  We have already referred your company.”
Mr. D.B.

“I had a very pleasant experience with your company.  David, which was a new employee with your company, was very conscientious and took great pride in his work.  He had a great attitude and his work was excellent.”
Ms. M.L.

“You were right on time, and Chris, your technician did excellent work.  He was very courteous and timely in accomplishing his work.”
Mr. I.A.

“From Betty who took our call to Isaac that came out to do the work, they were both very helpful, friendly and efficient in their work.  We appreciated them both and the service they provided.”
Ms. B.B.

For Details on Pricing, Warranties, Seasonal Offers, etc. call: 972-692-0385