“We recently had all the fresh-water plumbing replaced in our nearly-new home, because of the copper pipes that were corroded and pitted. This resulted in slow leaks inside the walls and caused a good deal of water damage. Your staff put in long hours to get the job done in as short a time as possible, and they were unfailingly courteous and helpful throughout. With men such as Fred and David on your team, you don’t really need to advertise, they do it for you by their good work, their courtesy and their kindness. They always went the extra mile for us, and we appreciate them so much.”
Mrs. Diane C.
“....This is how all contractors should operate. Period. And if you knew me, and how much of a “strive for EXCELLENCE” person I am in my own work for others, you would appreciate what a sincere and huge compliment this is that I extend regarding the Benjamin Franklin-Carrollton group. Since there is no such thing in life as PERFECT, I will give them my highest rating possible, and that is --I would call them again, and tell anyone who asks me about which area plumber to call, to give Benjamin Franklin a try. They do what they claim and that is to stand behind their work and make it right. I guess they really do want satisfied customers. They have one in me.”
Mr. S. S.
“We woke up the Tuesday before Thanksgiving to a horrible sound. Our water heater had gone out. I called Benjamin Franklin Plumbing. They were so professional and customer centered, and we had a plumber out ON TIME! He was safe, professional, courteous and caring. I have two small children, and he treated our family like his own family would would want to be treated. Most impressive was when he said that the owner of this business treats all customers and all employees the same way, like family”
Mrs. T.D.
“In a business (contractors and contracting) where there are many bad companies and bad people; I had a very positive experience with your company. You are truly a step above the competition. In a business that is not looked upon with great trust you have designed a powerful offer in the marketplace. Consider myself a customer for life that will refer you, whenever the situation arises.”
Mr. S.K.