“This is a special letter of recognition for the diligent efforts of your AC technician Alex. We had water damage to the ceiling of the living room first floor. The AC unit is in the attic above the second floor. The path of the water was not difficult to trace, and it was was first suggested that the problem was not the AC but a leaking roof. However, the water damage continued, without rain as a possible cause. Alex came up with a test to show the point of origin for the water to be from the condensation pan. Then he came up with a solution for the repair, which was accomplished the same afternoon. He is a credit to your company.”
Ms. J.G.
“We wanted to thank you once again for the excellent service you provided on the installation of our new heating and air conditioning unit. Your installers were very professional and performed the installation with an attention to detail that is admirable. It gives us great confidence in the unit and we look forward to years of service. We also greatly appreciated your own personal interest in the installation. It was a job well done.”
Ms. C.M.
“I would be remiss if I did not express my sincere appreciation for the outstanding service rendered by your organization. I recently had a problem with monitoring my air conditioning but had no idea what the problem was. I would like to bring to your attention the outstanding performance of “Joe” your technician. Joe was very punctual on the scheduled time. He was upstairs, downstairs, in the yard checking all facilities. He was very thorough in the way he performed his duties. He carefully explained to us, “two 80 year old individuals” what was needed for the solution to our problems. He made suggestions in such a pleasant way that we completely understood. It was his general attitude that made us so comfortable with him. The high quality of “Joe’s” performance reflects very favorably on “Dring Air Conditioning & Heating”, and should serve as an example to others in the Organization.”
Mr. W.J.