• 972-918-3114
  • Five Star Guarantee
  • Year Established: 1988
  • In Business 20+ Years
  • Employees Background Checked
  • Free Estimates
  • Financing Available
"Flooring Direct has been passionate about our clients' satisfaction since our inception in 1988. From our management team with 50+ years of flooring experience to our newest warehouse helper, we are 100 percent committed to your happiness. Call today for your free estimate!"

Dan Ratcliff, President & CEO
Principal Owners / Key Managers
Dan Ratcliff, President & CEO
Dustin Dykes, Vice President of Operations
Steven Wright, General Sales Manager
Five Star Guarantee
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Homeowner Reviews

“Turn around time from order to installation.”

“Not at home and can't remember his name but the sales rep who helped us was excellent. Would highly recommend him”

“My saleswoman did an amazing job! She was kind, friendly and knowledgeable about their products.”

“1 day to complete over 400 sq ft”

“The team that installed the floors were very fast and efficient. The quality of the installation has met my expectations so there are no complaints there. They did the entire home in a day.”

“The matching of what I had in my living area to the other rooms that flooring direct put the flooring down”

“They put on shoe molding which was no where in my house and it looks awful. They also left doors open as they were sawing and left sawdust all over my house. Not very pleased even though sales rep was very personable. Workmanship on molding looks like crap.”

“The sales man and the install group were very friendly and professional.”

“Installation was fast and high quality.”

“Chris Thompson was wonderful. We were so appreciative of all his knowledge and guidance.”

“Our sales rep Matt was great.”

“I love my floor. Thanks to all those involved in making my house more beautiful and relaxing!”

“We had issues of the floor bubbling. They came out and fixed it, but now a few months later the problems have resurfaced. We will be needing them to come back out and fix the floors again”

“I would like to give a shout out to my Salesman Scott and to his installation crew...they were awesome!”

“End result is the best we could expect”

“Steve Ebsen and installers”

“The installers were very professional and organized.”

“Chris in sales helped us get everything together”

“Like the new carpets. No issues with install/ schedule for carpets.”

“The contractors worked very quickly to get my flooring installed in 3 days.”

“I would recommend Flooring Direct. The sales person was thorough and patient as making decisions on flooring can sometimes result in many visits to the customer with samples. The quality of product is outstanding.”

“I have already recommended them.”

“They did what they said they would.”

“Flooring Direct met and exceeded my expectations because it was a seamless job. I did not have to be there or supervise. It was done quickly and cleanly.”

“I would like to recognize Hiro Goromaru for his exceptional service.”

“They exceeded my expectations on their ability to handle issues. I had an issue come up within the first week, and they fixed it at no cost.”

“Everything with Flooring Direct exceeded my expectations. They were awesome.”

“Flooring Direct did a great job on the wood floors throughout our house and provided excellent customer service.”

“I was given a horribly cheap carpet pad and after many many attempts to have it replaced we had to give up due to our salesman becoming too rude to work with. We were never shown any examples of the pads and they installed the cheapest one possible under our expensive carpet. Now it all feels cheap. The pad wasn?t even laid all the way to the walls.”

“Tom woods, he was amazing in helping us select what would work for our family and match our current style”

“We had tried other vendors that were unresponsive or seemed to busy to answer our questions. Flooring Direct did a great job being prompt with communication and offered competitive pricing. We are very happy with the finished product!”

“They were able to do the job sooner rather than later. Good product”

“The wood like tiles are beautiful. The carpet is of good quality.”

“I hired this company to install nail down hardwood floors.”

“the installers were very good and cleaned up before they left.”

“Keeping our home in good order. Willingness to work around our schedule and other needs.”

“From beginning to end, it was good. It was timely and professional. The price was good and the quality was good.”

“I would like to recognize Tom.”

“I would like to recognize the installation crew for their exceptional service.”

“I would like to recognize Steve for his exceptional service.”

“Pricing and carpet quality.”

“Our salesman( forgotten his name) was very knowledgeable,he made sure that we understood what we were getting and expect, he is very personable and professional and not a pushy salesman. And he was why we went with your company.”

“STEVE was very helpful and not a pushy salesman. He helped us to make a decision as to what we wanted and needed. Would highly recommend him. Installers were very professional and courteousl. All in all a great experience.”

“Tom Woods”

“Everything else was fine, I am a detailed guy so I pay attention to detail.”

“I would like to recognize the estimator for his exceptional service. He was very clear about what would happen, and that is exactly what happened and I think customers will appreciate that!”

“Flooring Direct met/exceeded my expectations in all areas.”

“I think his name was Elmer. He was very good.”

“I'm not sure of his name, but I want to recognize the guy that helped us track down material we needed and helped us find a good price.”

“From top to bottom, everything was perfect. We are happy with the work, and trust them with our friends!”

“They exceeded in addressing the problem. They tripped over a pice a carpet and damaged my TV. They cut me a check right away to get a new one. With regard to the hardwood, they were very professional did a great job.”

“Flooring Direct made the process easy. It was a good experience. Having the carpet replaced helped us sell our house. We loved the carpet.”

“I would like to recognize the installers for their exceptional service. They were really good and quick.”

“The Salesperson was great.”

“Flooring Direct was fine. The carpet on top of the stairs was a little loose but it was a simple fix for my husband.”

“Price/Quality was very good. Flexibility and availability of financing was a huge plus.”

“The company needs to do a follow-up with me.”

“The carpet looks and feels well. However I was surprised that the installers did not put the same matting for the bathroom and closet as for the bedroom armoire was placed a couple of inches away from the wall and it is too large for me to handle, alone.l”

“The person in charge of the project was amazing.”

  • 972-918-3114
  • Five Star Guarantee
  • Year Established: 1988
  • In Business 20+ Years
  • Employees Background Checked
  • Free Estimates
  • Financing Available
"Flooring Direct has been passionate about our clients' satisfaction since our inception in 1988. From our management team with 50+ years of flooring experience to our newest warehouse helper, we are 100 percent committed to your happiness. Call today for your free estimate!"

Dan Ratcliff, President & CEO
Principal Owners / Key Managers
Dan Ratcliff, President & CEO
Dustin Dykes, Vice President of Operations
Steven Wright, General Sales Manager
Services Offered
Waterproof flooring sales and installation
Carpet sales and installation
Hardwood flooring sales, installation, and refinishing
Ceramic, porcelain, and natural stone tile sales and installation
Laminate flooring sales and installation
Flooring repair and installation-only services are not offered.
Insurance
General Liability & Workers' Compensation
Warranties / Guarantees
One-year material-and-labor warranty on wood, tile, laminate, and vinyl
Support of all manufacturers' warranties
Recognitions
A Rated and Accredited with the BBB