Liberty Mutual Insurance Company

Phone: Susan Gonzalez
281-364-1090 Ext. 59246
Susan.Gonzalez@LibertyMutual.com
www.LibertyMutual.com/SusanGonzalez

Principal Owners / Key Managers:

Liberty Mutual Holding Co. LMHC Massachusetts, Inc. Liberty Mutual Group Inc. Liberty Mutual Insurance Company

Products / Services Provided:

Home Owner Insurance (12 - Month Policies) Auto Insurance (12 - Month Policies) Personal Liability Policies Life Insurance/Annuities Flood Insurance Motorcycle/ATV/Boat Insurance Condominium Insurance

Products / Services - Warranties / Guarantees:

Home Insurance Coverages (Liability, Additional Living Expense, Personal Possessions, Lock Replacement, Inflation Protection) Home Insurance Benefits (Loss Forgiveness Program, Personal Property Replacement Service, 24-Hour Emergency Repair Service, Multi-Policy Discount) Home Insurance Claims (24-Hour Claims Assistance, Contractor Network Referral, Catastrophe Team) Online Policy Management - eService

Company Profile

Years in Business: 99
Number of Employees: 45,000+
Homeowners served (over last 10 years) 1,000,000+

Insurance:

General Liability Workman’s Compensation

Industry Awards / Acknowledgments & Association Memberships:

Fortune 500 Ranking of 71 A.M. Best Co. “A” (Excellent) Rating J.D. Power & Associates Recognized and Awarded

Company Commentary...

“Since 1912, we at Liberty Mutual have committed ourselves to providing broad, useful and competitively-priced insurance products and services to meet our customers' ever-changing needs. Our delivery on this commitment is the reason we’re now the third-largest property and casualty insurer in the U.S. based on 2010 net written premium, why we’ve earned an A.M. Best Co. ‘A’ (Excellent) rating, and why we have the breadth, depth and financial strength that you can always depend on - in the United States and around the world.”

Liberty Mutual Team

Customer Experiences with Liberty Mutual Insurance Company

"We’ve had this insurance company for over 30 years. Prompt payments on any claims we have had -homeowners, car, jewelry loss, etc. Never a problem. Fast and helpful contact with claims and sales people. Quick payments made. Good rates for what you get."

Mr. & Mrs. A.S.

"These people are VERY polite, caring and know what they are doing!!! I work for a company, and Liberty gave me GREAT discounts. They are cheaper than every insurance company I got a quote from. I would DEFINITELY renew my insurance, and recommend them to family & friends. THANKS GUYS!!!! "

Mrs. E.C.

"Customer service was excellent, helpful and very well trained agents. Not pushy and bottom dollarish like other insurance agents. Oh and my agent even gave her cell phone number - not just the office phone!"

Mr. H.H.

"They have been very courteous and helpful to me. I have never had a problem with them. My car was just stolen and they took care of everything promptly."

Ms. N.A.

"The claims adjusters are helpful, and provide informative explanations for their decisions. "

Mrs. S.L.

For Details on Pricing, Warranties, Seasonal Offers, etc. call: Susan Gonzalez
281-364-1090 Ext. 59246
Susan.Gonzalez@LibertyMutual.com
www.LibertyMutual.com/SusanGonzalez