“I found their customer service on the phone, and field technician to be excellent. The are clearly concerned with doing a good job and making the customer satisfied.”
Ms. T. B.
“I love it when people show up at the time they said they were going to show up! I called these guys yesterday to have them come out and fix my garage door opener (after another company failed to show up). Academy said they could be here between 9 am and 1 pm and the technician was here at 9:15. He was courteous, wore a jacket with the company's name on it, so he didn't look like some fly-by-night operator, and had a truck equipped with all the parts necessary to fix the door. The price was reasonable, too.”
Ms. R. H.
“The whole experience was superb! I would use them again.”
Mr. L. N.
“The repair man just left my house, I had broken my garage door by hitting it with my car. He was here an hour early, very reasonable prices, and left within an hour of being here. Great service, I highly recommend these guys.”
Mr. D. P.
“I called for service on our garage door (would only open about 1/3 of the way), and was offered an appointment that evening. I could not make it, so scheduled for two days out. The day of the appointment, Academy's dispatcher called and asked if I could see the techs early. I was already home and said ‘sure’. Technicians arrived about 10 minutes later. In 20 minutes the garage door opener and spring were adjusted, and spring and tracks were lubed. The door opens now, almost silently. These guys are great.”
Mr. P. M.