(1) Always have a detailed master plan completed by a qualified and experienced landscape designer. Resist the temptation to do a quick rough sketch. This plan should be a road map during installation.

(2) Ensure your landscape contractor is licensed by the Contractors State License Board. You can verify the six digit license number with the CSLB.

(3) Request references from past clients. Ensure you have a written agreement specifying approximate start and finish dates, payment schedule, and warranties. Ask for detailed explanations of materials and standards of craftsmanship.

(4) Never hire a landscape contractor based on price alone. Be wary of “low-ball” pricing. Some contractors may provide a low price, but find reasons to do change orders at additional cost.

(5) Engage a contractor you can communicate with in a straightforward and professional manner. He or she should demonstrate honesty and integrity, and a determination to deliver your project with skill and enthusiasm. All barriers should be down so the job can proceed in an atmosphere of harmony and friendship.

(6) Materials for projects in the landscape industry have changed over recent years. Items such as tree types, grass varieties, new shrub introductions, and hardscape materials are now far better and more cost efficient for the homeowner. For example, new paver and flagstone patios are a great change from the concrete patios of the past.

(7) Plant native species to your eco-region, which will thrive whether drought or deluge, and restore habitat for native species of birds and butterflies.

(8) Drainage is always one of the first items of any project to consider. Over 95% of all landscape projects have some type of drainage. Proper drainage is important to the foundation of your home and the beauty of your lawn and plantings.

(9) There is an order to any project, no matter the size, and it should typically go something like this (a) landscape plan approved by the family, (b) demo or removal of old landscape or hardscape areas, (c) drainage and soil work, (d) installation of hardscape and large trees, (e) installation of irrigation system, (f) installation of shrubs and plants, (g) sod installation and landscape lighting.