Service Experts Heating & Air Conditioning

“I am happy that it works.”

“Their response time exceeded my expectations.”

“The air conditioner repair man did well.”

“The company met my expectations in all areas.”

“Everyone from the sales to the installation team did a good job.”

“Scott is fabulous. He found the problem a week ago. They sent him back this morning, and he was on time. He is the greatest technician I have ever had. Even being young, he knows a great deal. He is very thorough. I couldn't be happier. He explained everything to me.”

“The maintenance people in general are good.”

“Can't remember any names this was done over a year ago”

“I had two service experts, Arthur was one of them, and they both had exceptional service.”

“Mike has been exceptional.”

“Their timely arrival was nice.”

“I think they are very good and very qualified.”

“They met my expectations.”

“Everything was fine.”

“They are very professional in all the work they do.”

“They were great!”

“They met all of my expectations. You get what you paid for.”

“Service Experts Heating & Air Conditioning had great customer service and they are very on top of their scheduling.”

“They were punctual and cleanly. They delivered high quality service.”

“The whole team from Service Experts Heating & Air Conditioning has always been really good.”

“They were all good. Roberto, Scott, and Jeff had exceptional service.”

“They are courteous and provide good service to the customer”

“I have no complaints, and I am satisfied thus far.”

“Nothing specific met or exceeded my expectations.”

“Technician and saleswoman were both courteous and professional. They took the time needed to explain the process of cleaning our air conditioning unit.”

“I've been using them for every home I've owned and they always do a great job.”

“I was pleasantly surprised that they came prepared with additional materials, so I did not have to wait for parts to be ordered.”

“All of my expectations were met.”

“The two fellows, Victor and Felix,arrived on time, went to work and kept at it until the job was finished, making sure they kept the houseclean as they needed to walk thru with or without the items they needed to do the work.”

“We were surprised that the sales person accompanied the technician.”

“Just the owner for trying to fix the problem, he did send someone back out, but the guys that came did not know what they were doing at all”

“I think his last name was O'Brian, but he was very good.”

“The quality of service was excellent.”

“I think they're a quality company and I've had absolutely no problems since they've put this in.”

“I would like to recognize the one who was at the house.”

“Scott provided exceptional service.”

“No, they did a great job on the whole thing.”

“They were fast and fixed it.”

“They were pretty much on time with how long it was going to take. They were neat and clean, courteous, and understanding.”

“I am satisfied with the annual service they provide, I have a service contract.”

“I would like to recognize the gentleman that came, he was very efficient.”

“They met my expectations.”

“I am very happy with their company. They have been doing work for me for 19 years.”

“They do an awesome job. We get nothing but the best from them which is why we use them.”

“Everything was fine. It was an annual system check, so we weren't doing anything crazy.”

“The last guy was pretty good.”

“The inspection and telling us exactly what was wrong with it met my expectations.”

“They were all very good and the service is fine.”

“We've had good service.”

“The second guy who came to do the cleaning because they do the job, and they got this kind of freaky movement where you have to buy a package, so I paid for maintenance. The maintenance guy who came the second time was great.”

“Technicians are very professional and thoroughly explain the work that needs to be done.”

“Five stars, all the way.”

“It is nothing to do with service, but the last 2 times they came, they brought in a sales agent trying to convince me that I need a new air conditioning, and I have already talked to the management about it.”

“Super polite company who was quick at what they did. It was wonderful.”

“When I bought a new air conditioner, I went under contract with USA so I got so many maintenance tips for 5 years.”

“I've dealt with them for 30 years, but I had to have them come back. They didn't complete the job 100%.”

“Everything was fine.”

“I guess it was good. I didn't have any complaints. A+. When we lived in Sunrise, we bought a new system from them. And when we lived in Coral Springs, they did service.”

“They came and I needed service and they came and did what they needed to do. I give a B+.”

“They were efficient and they were neat, tidy, and they fixed the problem. They repaired the A/C unit from leaking; it was backed up and they had to clear the pipes. I'd give them a B. What they did didn't work and they had to come back a few months later and redo all of it. The first person didn't really fix the problem.”

“They came and fixed it and we were satisfied and that was that. I'd give them an A.”

“It was just a tune up on my air conditioner. They were prompt, they were there when they were expected to be there, and the gentlemen seem to have done a good job. I'd give them an A.”

“They've been great. We paid a prepaid thing and they've been great. They show up when they say they're going to show up and they do what they're supposed to do. I'd give them an A. I'd recommend them.”

“I've used Service Experts all the years I've been in Florida. I have no problem with them. There was a problem on the installation of an air conditioning unit which was supposed to be done in a day but it took approximately two weeks and three weeks to get it finally settled, straightened out. So that's about the situation. Other than that, I'm still using them. I've got no problem otherwise. They do their job, they've always done their job. They had one problem with me which they took care of and they gave me a lot of compensation for it. I'd give them a B. Other than that one problem, they'd get an A. I always recommend them. They do a good job. There was a problem which was a problem and they straightened it out, it took a long time but it was straightened out. One mistake out of twenty years isn't bad.”

“They installed an air conditioner. It was alright. Solid B.”

“I've already called them and bragged on the workers. I would give them an A+ for the heating and air work.”

“They were good. They did their work efficiently and they were here on time. They didn't take long. I think they installed my A/C also. I would give them an A+. We're satisfied with everything. Even when I installed my A/C, they did an excellent job. I've recommended them already.”

“Their workers were very pleasant, they knew what they were doing. They took care of everything and we never had a problem. First, they put the air conditioning unit in and then they serviced it. I would grade them an A+.”

“When our air conditioner broke in the middle of the night they came a couple of hours later. No, we've used them a couple of times, they actually put our air conditioner in a few years ago. I would grade them an A.”

“They came in and did the job. They did an A/C tune-up. I would give them an A.”

“I don't have any complaints.”

“It was good. I didn't have an issue with them. They're good. They deserve an A.”

“I didn't have a contract. I'm renting the place and the person who owns the place has a contract with them, but I was the one that dealt with them. It was a positive experience. They were good. They're sufficient. A pipe burst inside the wall. I would give them a B overall. When they did the pipes, they cut the wall and they just left everything there. They said, 'That's your responsibility.' It's a contract. They have a contract to do certain things and they say, 'All of this sheetrock is your responsibility. All of this is yours.' They had a contract for appliances, stuff like that. They cut the wall open. They got to the pipes, and they just left everything there and said it was my responsibility. They were very experienced.”

“There are some things that are pretty negative and some things that are positive. I think that most of the people that came by were honest and hard working. They actually installed two air conditioners, one after the other. Both of them had problems and they had tons of visits before they could finally fix them. I think I've been using them for a couple of years. One of the neighbors recommended them. For my overall experience, I'd give them a C. Again, one or two of the people that came by were really very good, and I hate to paint the whole group of people negatively. I don't even think it was the individuals. Honestly, I think they just couldn't figure out what was going on, and it probably wasn't their fault. It was probably more of the manufacturer's equipment, but it was pretty frustrating. Fortunately, it seems to be working well now.”

“The technicians have always been very professional and very knowledgeable. They do my regular scheduled maintenance, ever since I bought the system from them, maybe three or four years. I would grade Service Experts Heating & Air Conditioning an A+.”

“They lied to me, ripped me off, and tried to tell me that I needed to replace an air condition unit. But it's still running after three years that I haven't had to use Service Experts for two years. They were my preventive maintenance service provider and my go to person for knowledgeable HVAC service and they full out lied to me. I would grade them a D, any company that would lie to you, no.”