"We will be customers for life. Our very first home purchase came with a host of air conditioning and electrical issues, and Fox Service Company made our little home livable! Although they were not the lowest bid, we chose Fox Service Company to do the work because they were friendly and knowledgeable, and explained everything to us clearly, and as many times as we needed. They also gave us two estimates: a "Must-Do Now" list, as well as a "When You Can Afford Everything" list. We found it very helpful in deciding how to allocate our limited budget, as well as how to plan for future upgrades. There were no hard sell tactics, and we received their enthusiastic support whenever we decided to choose a less-expensive option. For some reason, the air conditioning unit had originally been placed on the roof (by another company), which was not designed to hold its weight. Fox moved the unit safely to the ground, and re-worked our entire A/C duct system to ma ke it more efficient and save us money. They also handled our weatherization, which included removing the old attic insulation and blowing in new, better stuff, installing custom-fit solar screens all around the house, and taking care of all window and door drafts to make our little home air-tight. They also handled ALL the paperwork to ensure we got the maximum rebates from Austin Energy, and they did not charge us until after the energy inpection. We received the same stellar service from Fox's electricians. They re-wired the garage and parts of the house to bring it up to code, and let us know which repairs were urgent, and what we could postpone until we could afford it. The real upside of choosing a company that doesn't charge rock-bottom prices is that when they discovered unexpected problems (and there were many!), they didn't stop working to contact us and negotiate a few more dollars out of us. They just fixed the problem and kept right on working. Be cause we had a firm move-in date, they worked overtime for several days, including once until 2am! And then they actually apologized for working so late! Our new-to-us little house got us through the Central Texas summer in comfort, thanks to Fox Service Company. We never turned off the A/C, but we still have lower-than-average electric bills, and we got a fat rebate check from Austin Energy on top of it all! We don't worry about finding more problems in our older house, because we know exactly who to call when we do. We will be forever grateful to supervisor Brandon Robinson, weatherization techs Chris, Juan, and Roy, and installation technicians Miguel and Obidiah, as well as the electricians, Joshua and Cary. And we will definitely be using Fox Service Company when we're ready to do our renovations!"
"I've been using Fox for a number of years. They have a wide variety of services and are generally able to get someone to my home to make repairs quickly and at a time that meets my schedule. Their service people are polite, courteous and helpful. I will continue to use them for most of my repairs."
"I wanted to have a Whole Home Surge Protector installed at my residence. I was able to have Technician come to my home to assess work to be done within a couple of days after contacting your company. Technician answered all my questions about products that are used. I was emailed a detailed proposal of work to be completed within 2 days of assessment. Technician arrived promptly to perform work on scheduled day. He was very professional and took time to explain what he was doing throughout the installment. I will contact your company for all electrical work in the future. I have recommended your company and technician to a couple of neighbors already! Keep up the great work!"