• 678-999-6953
  • Five Star Guarantee
  • Year Established: 1978
  • In Business 20+ Years
  • General Liability Insurance
  • Workers' Compensation Insurance
"We don't recommend taking chances or cutting corners, so safety is a top priority. We do our work up to code. There is very little room for error when you're building a fire inside your house. If the chimney's broken, you have to fix it or not use it. We will take care of problems, not ignore them. We work to make you happy."

Kevin Sparks, President
Principal Owners / Key Managers
Kevin Sparks, President
Fred Reedy, Manager
Chris Sparks, Retail Manager
Derek Sparks, Office Manager
Five Star Guarantee
We stand behind every Five Star Rated company with Our Guarantee. We've done the research for you and identified the best home service pros in your neighborhood.
Homeowner Reviews

“Technician was prompt, cleaned up when done and did a great job”

“They met my expectations. They came and did what we asked them to.”

“They were on time, and extremely clean along with being professional. They did a wonderful job. It was also done safely and appropriately.”

“They're reliable and competent.”

“They met our expectations.”

“They exceeded my expectations.”

“No, there's no one I'd like to recognize.”

“I liked what they did. I'm an owner, too, and they came and did a good job. They did exactly what they said they would do.”

“The exceeded my expectations when they cleaned out the dryer vents.”

“They left a gas leak after they left and told me everything checked out.”

“knowledge”

“The guys done good”

“The selection of the store was very good. It was very comprehensive and exceeded my expectations.”

“I found them to be very knowledgable. They were professional and easy to work with.”

“They met all of my expectations in general.”

“Mad Hatter is an exceptional company. They did everything they say they would, they told us when they would be here, and they cleaned up everything. They are a wonderful company to have for work like that.”

“No, there's no one I'd like to recognize.”

“No, there's no one I'd like to recognize.”

“No, there's no one I'd like to recognize.”

“That was about 6 and 7 months ago, so I don't remember any names. They all did a great-job, and they were professional.”

“I used them for other work and they have been great.”

“I don't know the name of the guys who came, so I can't recognize them for their exceptional service.”

“No, there's no one I'd like to recognize.”

“I would like to recognize the technicians who were out here for their exceptional service, but I don't know their names. They were great and did a great-job.”

“The whole team was terrific.”

“No, there's no one I'd like to recognize at this time.”

“They do a good job. I always used them because they know what they are doing.”

“The chimney cleaning and the installation of the fireplace were wonderful, which met/exceeded my expectations.”

“No, there is no one I'd like to recognize.”

“The technician who came was terrific, despite the news he had to share being the opposite. The technician who called on us most recently was very professional and courteous.”

“I got the distinct impression that they were doing the cleaning and "complimentary" inspection for the purpose of finding something to fix. They ended up telling me that I had $13,000 in necessary repairs, including a full chimney replacement, that would include ripping apart my whole house. I only used the chimney a handful of times and thought this assessment was predatory. I felt like I was being taken advantage of and would not recommend this company to anyone.”

“They were very professional. They were polite and came on time.”

“I was very satisfied with the duct cleaning.”

“Great work”

“I will use no other Company! Tried many, never again. stick with Mad Hatter!”

“Santiago, Felix, and Samuel spent several days working at my house, rebuilding my chimney chase. They worked diligently despite having to maneuver around my two dogs. Would definitely hire again!”

“No reservations if recommending for chimney or duct cleaning”

“I cannot say enough about the quality workmanship of this company - they are outstanding! I have used their services for year and they have never missed the excellence mark.”

“I think very highly of Mad Hatter. The two technicians that came out worked very hard. They were courteous and showed us the photograph of the duct work before and after the cleaning.”

“I had a bad experience with them. They came out to clean and tried to tell me I needed a new chimney.”

“I am recognizing the fireplace technician for their exceptional service.”

“Craig, my sales person did a great job, and should be recognized for his exceptional service.”

“Sorry, I do not remember”

“I?ve used you at other houses and thought they did a good job.”

“I would like to recognize my technicians that came to my home Brantley and Kenny they did a great job were very professional, courteous, and informative.”

“I would like to recognize the service technician for his exceptional service.”

“I would like to recognize Brantley for his exceptional service.”

“They met most of the areas.”

“I give them a 5 they were great.”

“They met or exceeded my expectations with their customer service.”

“The owners' son on the sales floor and Matt the technician who works on hard cases were both wonderful.”

“Both tech's that worked at my home did a fantastic job. The lead tech (I think his name was Adam) was very knowledgeable and professional. Answered all questions I had. Will definitely use them again!”

“The team was great and went above and beyond!”

“They were on time, very thorough, and very knowledgeable. They explained everything to us so that we would know what was happening and why.”

“I felt the work was of good quality; however, the cost of the work was higher than I would expect.”

“I was very pleased with all of the services they provided. They went above and beyond what was expected.”

“Originally the team came out and found rust in my system. The crew boss was honest and showed me everything.”

“I have used Mad Hatter for several years, first to inspect my four fireplaces and two chimneys and subsequently for dryer duct cleaning. Each time technicians were everything a customer wants: friendly, professional, efficient, and ensured that customer understood results.”

“A”

“I would like to recognize the team of guys that came out to do the work.”

“They are very knowledgeable, friendly and efficient. They get the job done exactly like they say they will.”

“They were awesome and did a great job and arrived on time and were very professional.”

“They came out, did what they promised they would, and did a good job.”

“I would like to recognize the crew that came to my house for their exceptional service; they were all very good. I highly recommend them.”

“They had to do a lot of problem solving. They were very persistence.”

“Their technology and the way they explained things and they were professional.”

“How quickly they responded to my cleaning request.”

  • 678-999-6953
  • Five Star Guarantee
  • Year Established: 1978
  • In Business 20+ Years
  • General Liability Insurance
  • Workers' Compensation Insurance
"We don't recommend taking chances or cutting corners, so safety is a top priority. We do our work up to code. There is very little room for error when you're building a fire inside your house. If the chimney's broken, you have to fix it or not use it. We will take care of problems, not ignore them. We work to make you happy."

Kevin Sparks, President
Principal Owners / Key Managers
Kevin Sparks, President
Fred Reedy, Manager
Chris Sparks, Retail Manager
Derek Sparks, Office Manager
Services Offered
The Mad Hatter's chimney services include chimney cleaning, repair, and rebuilding, as well as Guardian Chimney Liner installation. Technicians use video cameras to inspect every chimney they clean. We also have a showroom that carries a full line of high-quality fireplaces, grills, wood and gas inserts, gas logs, and outdoor kitchen and fireplace equipment.
Insurance
General Liability & Workers' Compensation
Warranties / Guarantees
All workmanship comes with a one-year warranty, and products have manufacturers' warranties.

Recognitions
A+ Rated and Accredited with the BBB
National Chimney Sweep Guild member
Certified Chimney Professionals on staff