• 770-575-8514
  • Year Established: 1987
  • Homeowners Served: 150,000+
  • Number of Employees: 200+
  • License Number(s): EN215639
"Founded by Bob and Jan Casteel in 1987, Casteel is the expert team Atlanta-area homeowners trust. Today, we provide plumbing, electrical, heating, and cooling services 24-hours a day, seven days a week, season after season. That means we're on call to help when you need us, even nights, weekends, and holidays. Plus, we back our work with an Amazing Care guarantee that's so reliable, we put it on every truck!"

The Casteel Team
Principal Owners / Key Managers
Gary Obert, Vice President of Sales and Operations
Jim Rutherford, Operations Manager
Cagney Chappell, Operations Manager
Nick Spina, Sales Manager
Five Star Guarantee
We stand behind every Five Star Rated company with Our Guarantee. We've done the research for you and identified the best home service pros in your neighborhood.
Homeowner Reviews

“They were very efficient.”

“I would like to recognize the guy that came out for his exceptional service.”

“I would like to recognize the representative who came out to our house for his exceptional service. He was very good and very helpful.”

“The fella that came out was very friendly and took care of my problem.”

“Their honesty exceeded my expectations. They did not try to upsell me.”

“They did a great job installing my HVAC. They did it within the time they said they would. They explained how everything worked, so I was pretty happy with it.”

“The main technician was great.”

“Alex Johnson and the other guys that came out to my house from May to December were exceptional. They will have to look at my file to see who all had been to my house from May to December.”

“Hugh Brown”

“Great quality of work”

“I was not at the rental property. I do not know if he greeted, wore shoe covers, advised on what he was doing, was nice. I do not know how he performed I just pay the bill.”

“Hot Water Heater Replacement - Quality work and parts! The expertise and customer service was top notch.”

“Dan has helped us before. Always prompt, knowledgeable and helpful about products and value. Never pressures.”

“Chris Wright! Didn't leave until part arrived via uber!”

“Fellow who did the work, Jacob I believe it was.”

“so far so good”

“I'd like to recognize the leader of the project.”

“They did a great job.”

“I would like to recognize the guy who installed the water heater for exceptional service. He was very good.”

“They met my expectations as they fixed the problem on the first time.”

“They met my expectations with their knowledge of controlling the inside environment.”

“I'd like to recognize the installer and the salesperson.”

“They delivered what they promised.”

“They met/exceeded my expectations with their knowledge of the project!”

“They met my expectations with their customer service and response time.”

“The workmanship met my expectations. I feel that they did a good job overall.”

“Lee”

“They met/exceeded my expectations because they got the A/C back up and running!”

“Ben Henry did a good job of consulting the technical experts on the issues I had.”

“The technician did a good job.”

“I have received excellent care from them for 15 years and would recommend them to friends and family.”

“It was an awful day. It was fathers day and we all had a stomach bug and all the pipes busted and flooded the house. So if I'd have to pick I'd say they were exceptional in both quality, and calmness.”

“When I do receive service, I am satisfied.”

“They met or exceeded in all areas.”

“They are very responsive and high quality professionals!”

“The sales representative who came the first time was really on point. The technicians who came were really good as well. I think everyone I dealt with was good.”

“Ricardo did a great job. we are going to buy another unit from Casteel. We bought one in the spring for the upstairs and now we need one for downstairs.”

“All”

“They met my expectations because of their expertise and friendliness.”

“Casteel was very responsive to our request for an assessment and recommendations for a replacement water heating system. They were very helpful and informative in reviewing our options.”

“Always on time and professional.”

“Casteel's electrician Dan was top-notch. He was courteous, efficient, and thorough. His work was high quality, and he discussed all of my options clearly before beginning his work. I would strongly recommend Dan and Casteel, and I will keep them in mind for future projects.”

“I really received the five-star treatment. My technician Edgar was prompt, incredibly professional, and went out of his way to be helpful and informative.”

“Nick was great. He knew exactly what was wrong with the wiring and circuit breaker. He explained the needed repairs, then got it done quickly. He was knowledgeable and friendly. We'd hire them again!”

“Very good response time, professionalism, and quality of work!”

  • 770-575-8514
  • Year Established: 1987
  • Homeowners Served: 150,000+
  • Number of Employees: 200+
  • License Number(s): EN215639
"Founded by Bob and Jan Casteel in 1987, Casteel is the expert team Atlanta-area homeowners trust. Today, we provide plumbing, electrical, heating, and cooling services 24-hours a day, seven days a week, season after season. That means we're on call to help when you need us, even nights, weekends, and holidays. Plus, we back our work with an Amazing Care guarantee that's so reliable, we put it on every truck!"

The Casteel Team
Principal Owners / Key Managers
Gary Obert, Vice President of Sales and Operations
Jim Rutherford, Operations Manager
Cagney Chappell, Operations Manager
Nick Spina, Sales Manager
Top Company Features
  • Five Star Guarantee
  • Licensed
  • General Liability Insurance
  • Workers' Compensation Insurance
  • 24/7 Emergency Service
Services Offered
Casteel delivers fully licensed, expert residential heating and cooling services, including installation, repair, and maintenance for furnaces, heat pumps, air conditioning systems, and thermostats. Casteel offers fully licensed electrical repairs, maintenance, and emergency service. The company also provides residential plumbing services, including sewer line repair and replacement, drain clearing, and more, plus repairs, maintenance, and emergency services for gas, electric, and oil-fired water heaters.
Insurance
General Liability & Workers' Compensation
Warranties / Guarantees
Casteel offers a two-year guarantee on repairs as well as various warranties on heating and air conditioning installations.
Recognitions
Best of Gwinnett Among the Best award