
- 240-847-5021
- Year Established: 2003
- Homeowners Served: 40,000+
- Number of Employees: 65
- License Number(s): MHIC #121892
Rich Nelson, CEO
“The team was very professional, and were able to agree to my schedule.”
“The Nu Look team exceeded expectations at every opportunity. The work was done quickly, cleanly, and correctly. Where Nu Look really blew me away was their professionalism and respectfulness around my home. I have three small kids and the work was done around Halloween. The installation team treated every plant around my house, every decoration, every dirty truck and dinosaur that they found on the roof and on the ground as if it was the Hope Diamond. Because of this they will be my first call for any future work and recommend them to friends and family.”
“Professional and cares about the customer.”
“Install crew was fantastic. I have done many roofs myself and always laugh about how you will randomly find nails for months. These guys knocked out the install quick and I have found 1 nail in almost a month since install.”
“Patrick from Nu Look Home Design provided exceptional service. He always called me and communicated with me.”
“They met or exceeded my expectations with the quality of the work done. It was top quality, and the roof looks great. It stands out from others.”
“They did a beautiful job. They left everything very clean. I am 100% satisfied and have gotten nothing but compliments on the color.”
“I appreciated the salesperson, he was good. I did get irritated with the sales pitch, I wanted to skip through some of the process. Furthermore, I just wanted to know how much it was going to cost. They did not have to take that much time to get me to buy.”
“Nu Look Home Design met and exceeded my expectations with the overall appearance. Everything looks great.”
“kevin the project manager. deborah in the sales dept”
“Patrick”
“Yes Patrick”
“Chadd Castrilli, Phillip Connor, Edwin (Installation Crew Leader).”
“Isaac- installer”
“I would like to recognize Stephen for his exceptional service.”
“There is no one in particular that I'd like to recognize. They all did well.”
“Regarding whether I would like to recognize anyone for their exceptional service, they did an exceptional job. Nu Look Home Design was great and provided excellent service for me.”
“I'd like to recognize?my salesperson, Richard Shelby, for his outstanding service.”
“area left neat and or”
“From first contact to completion of all work was a great experience.”
“They simply did what they said they would do. They were very conscientious.”
“My sales representative had exceptional service.”
“I would like to recognize Alvin Bates.”
“The young sales rep was very good!”
“They did a great job. They were very proficient, came on time, cleaned up very well, and the job was awesome!”
“Very pleased with the job that was done. Everyone was very professional and friendly. Looks amazing.”
“Sales and install were great.”
“Once agreed upon, the work was scheduled and completed rather quickly. Work proceeded just as agreed upon and promised. The site was left clean and neat.”
“Pretty pricey.”
“It was all good.”
“I would like to recognize Alvin, the salesman, for his exceptional service.”
“They all worked well as a team.”
“They are a customer-oriented company.”
“Patrick Rainey was excellent taking me through the process.”
“The product quality.”
“I would like to recognize our salesman, Travis, for his exceptional service.”
“Alvin Bates was a great sales associate.”
“From beginning to finish, the process was smooth and efficient.”
“They met and exceeded my expectations in all areas.”
“They met or exceeded my expectations in the sales department. The sales department was amazing. The installers were good at what they were doing. They put the roof on without a problem. They were just clumsy with the ladder and scuffed the walls and left trash everywhere.”
“All areas. Great service”
“Travis was superb! Everyone was great!”
“Looks great and installation was quick. The cleanup (front and back of home) was great. Left property grounds very clean.”
“They met all of my expectations.”
“I would like to recognize Patrick Rainey and Richard. They were both great.”
“It was nice to work with Mr. Travis Tuttle. He was in time, explain me everything. I also appreciate the services of Ms. Chelsea Lamm and Preston Smith”
“They have gone above and beyond in all areas of satisfaction”
“Jess, Kevin and Shawn were all professional and helpful throughout my experience.”
“Alvin Bates is great to work with--knowledgable, friendly, & gets things done without hassle.”
“They were very professional. They showed up on time. They completed the job to my satisfaction. The things that they promised were delivered.”
“The entire process of working with the insurance company and establishing the grounds for the claim was excellent. Our claims agent literally said that Travis should be teaching other contractors how to do the repairability test, as he was excellent. I went so far as to pass that onto his boss Jay. Honestly, I can't think of an instance when we had any negative interactions with Nu Look's people.”
“Patrick Rainey”
“Everyone was great. From the woman who called to schedule my appointment for someone to come out to give me a quote (which was the same day), from Alvin Bates who came to my home to show me which roofing product to purchase, to Jason who called me multiple times to give me updates on the progress of the installation, to the kind crew that actually did the work. Excellent. I've never had such great customer service in my life. I knew every step of the process and the end result was great.”
“I would like to recognize the salesman and the project manager for their exceptional service.”
“The entire crew was fantastic! They came through and delivered!”
“Sales Person”
“Every member of the NU Team was very professional team! I was very satisfied with my roof installation!”
“The team doing my roof are very professional”
“All of them were met, as far I know. This is still a new roof, though, so time will tell.”
“My home association gave us a hard time and Sandy did a great job following up and getting them to go ahead with the project. I liked the fact that she really rallied for me.”
“The crew was unprofessional.”
“In every aspect they always go above and beyond.”
“They were very professional, and one guy showed up in the rain and started to work by himself.”
“I think their product is very good for a 50-year life on the roof. I know the industry is starting to adopt that, but frankly I was impressed with the initial presentation. I know the industry is moving toward that, but the initial presentation of the product was well done.”
“I would like to recognize Patrick for his exceptional service. He was a great guy. The project manager was good at keeping me updated all the time. He did a great job.”
“I would like to recognize my salesperson, I think his name was Rick, for his exceptional service.”
“Nu Look Home Design got the work done quickly and that met my expectations. I needed it done quickly.”
“The salesperson provided exceptional service.”
“They met all of my expectations.”
“I would like to recognize the installers for their exceptional service.”
“They exceeded my expectations with the repair of the roof and how quickly they did it.”
“Nu Look Home Design met my expectations with the quality of work. It was good.”

- 240-847-5021
- Year Established: 2003
- Homeowners Served: 40,000+
- Number of Employees: 65
- License Number(s): MHIC #121892
Rich Nelson, CEO
- Five Star Guarantee
- In Business 20+ Years
- Free Estimates
- Financing Available
- Licensed
Roof installation, replacement, and inspection
Asphalt shingles
Siding installation and replacement
Insulated vinyl siding
Solar installation and energy consultations
Vinyl, bay, picture, and energy-efficient window installation and repair
Storm and energy-efficient door installation
The workmanship/labor warranty provided by Nu Look warrants to the customer that all installation labor performed by Nu Look will be free of defects in workmanship for so long as the customer lives in the home where the products have been installed.
Qualified Remodeler's Top 500 list 2021-2022
2013 BBB Torch Award