• 972-630-4184
  • Year Established: 1957
  • Homeowners Served: 40,000+
  • Number of Employees: 45
"As a family owned business since 1957, we understand our customers want the job done right the first time, and all of our technicians work to go above and beyond just fixing your problems. At Total Air & Heat, we're not comfortable until you are. This is our motto, and we mean it."

Steve Lauten, President
Principal Owners / Key Managers
Steve Lauten, President
Justin Lauten, General Manager
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Homeowner Reviews

“I would like to recognize the technician for his exceptional service.”

“They are timely and call me prior to arriving. They are knowledgeable and answer questions I have.”

“I was nervous about making a decision on my own about what type of equipment to purchase, but the sales person provided enough information to help me and also patiently answered all my questions so that I was able to make an informed decision. I was very happy with the result.”

“They salesman that sold us the units. I think it was David”

“We have been very pleased with everyone connected to our job. It would be difficult to single out just one person”

“On time. Friendly”

“A quality organization that does quality work.”

“The service was outstanding, and the sales service was very impressive.”

“I would like to recognize the gentleman that sold us the system.”

“I've been a customer for a good while and their customer service is just absolutely terrific.”

“They did clean out my lines, and I wish they had done better about informing me of the process. They did tell me how they did it this time, but the last time they did not. When they blow the lines out it goes into my sink, and when it comes out it will spray and get on my walls, and cause a mess. It comes out through my faucet. I do think they go above and beyond cleaning out the lines with water.”

“Michael was the best.”

“The technician that came out was a good communicator, explained everything well, and was a very professional person.”

“Very professional.”

“The installation man had exceptional service.”

“They got the job done quickly.”

“The timeliness, knowledge, expertise met my expectations.”

“Michael is very professional and explains everything in detail which I appreciate.”

“James did an excellent job of completing the repair.”

“Total Air & Heat is an outstanding company with excellent customer service and prompt, skilled technicians.”

“See comment1 2”

“We have used Total Air & Heat for over 15 years and have never been disappointed. They are on time, fully transparent on the work that needs to be done, and leave the work area neat and clean when they are finished.”

“After blip upon first contact, communication with the dispatcher was good.”

“They were greatl They fixed my heater during Febuary ice storms”

“Chad McWhorter”

“Jeff Cardile”

“The overall quality was great!”

“All of my expectations were met.”

“I'd like to recognize the initial representative that we interacted with and then the head of the crew that did the work. They were both very good.”

“The install crew was very professional.”

“I have come to expect the best from Total Air and Heat. My expectations is really high and Total Air and Heat never disappointments me.”

“They are great and wear booties which is a plus.”

“All of their technicians are very professional.”

“Presumably, they checked the furnace to make sure it was operating correctly and did not have anything wrong with it.”

“They met expectations.”

“I was impressed with the people that did the work. They are very friendly and helpful.”

“They did a great job. They've been here several times. All their service techs are excellent.”

“Greg”

“On the last job, it was under warranty and they made me happy.”

“They exceeded my expectations in the placement of the unit in the attic.”

“I have recommended them in the past.”

“Total Air and Heat Co. offered me great service with great people.”

“Whoever answers the phone was always polite?.”

“We have sometimes used Total Air and Heat for our church and there have been issues.”

“Total Air and Heat installed a second AC for me and they did a very good job. They did one for me 20 years ago.”

“I would like to recognize every one of the technicians for their exceptional service. They were all wonderful.”

“I have trusted them for close to 20 years. They fulfilled every need that I had and have done so very well.”

“Total Air & Heat Co. met my expectations. They definitely knew what they were dong, and fixed the problem.”

“Everyone was amazing to work with.”

“Over the last 17 years, I can say I have never been disappointed with the service I have received. When it is time for a new unit, I am staying with the company for the next 17 years.”

“All checkups and repairs done with exceptional work.”

“No, not at this point in time.”

  • 972-630-4184
  • Year Established: 1957
  • Homeowners Served: 40,000+
  • Number of Employees: 45
"As a family owned business since 1957, we understand our customers want the job done right the first time, and all of our technicians work to go above and beyond just fixing your problems. At Total Air & Heat, we're not comfortable until you are. This is our motto, and we mean it."

Steve Lauten, President
Principal Owners / Key Managers
Steve Lauten, President
Justin Lauten, General Manager
Top Company Features
  • Five Star Guarantee
  • In Business 50+ Years
  • Emergency Service
  • Free Estimates
  • Family Owned & Operated
Services Offered
Loose-fill insulation
Blown-in insulation
Air conditioning and heating service, repair, and replacement
Whole-house HVAC solutions
Indoor air quality systems
Duct leakage testing
System performance monitoring
Insurance
General Liability & Workers' Compensation
Warranties / Guarantees
100% satisfaction guarantee
Recognitions
Best Pick Certified
Air Conditioning Contractors of America (ACCA) member
Company president Steve Lauten was the 2016-2017 ACCA Chairman of the Board