Winston's Chimney Service

“Everything met expectations.”

“Winston's Chimney Service met and exceeded my expectations in all areas.”

“They met my expectations.”

“I had a leaking chimney and they fixed it properly.”

“The company was very professional!”

“They met or exceeded my expectations with how clean everything was during the work they did in the house. It was extraordinary. Also, the kindness of the people that went to do the inspection and cleaning of the chimney and fireplace.”

“They met our expectations.”

“I had high expectations, and they met all of them.”

“Professional, friendly and knowledgeable!”

“They met my expectations with the job they performed.”

“They did well in all areas.”

“They were great.”

“Winston's Chimney Service met or exceeded my expectations with communication. The communication was really good.”

“They communicated with me.”

“The actual employees were great, but Winston's pricing was bonkers high compared to similar companies in the area. It felt like the employees I was talking to wished they could give better prices but the company itself was forcing them to be more than twice what my other estimates were.”

“honestly, I would not have used Winston if I had known how much they would try to inflate the project. I had some mold on my chimney and loose mortor on the cap (maybe some minor re-pointing). I was told I needed to pay for an inspection first. Waited 2 weeks for that and they sales person tried to talk my wife into a whole chimney re-lining. Received a $9000 estimate?? Went to another service who came out with drones and scopes and inspected for free. Did the cleaning , chem sealing, cap repair for 1/5th of the price (and so inspection fee). I really should have gone to that firm first.”

“I had a terrible experience with the representative who came to give me an estimate. By the time he left, I knew he was there to make quota. I have nothing good at all to say about him or the company.”

“This is company of honest, experienced professionals. They helped us understand our needs and did a great job fulfilling them.”

“It was a good service. They showed up when they were supposed to and did not over charge me.”

“The service was done a year ago, I don't really recall.”

“I would like to recognize the maintenance guy for his exceptional service. He was very nice, very open, very honest and very informative. He gave me some very detailed instructions with things that would be helpful going forward.”

“Pictures were taken by the crew of the chimney and roof so that I had a clear sense of the problems. With the pictures, they were able to explain the problems that needed to be corrected. This was very helpful since I could not get on the roof to complete an inspection with them. From the pictures, they were able to explain what needed to be done.”

“Winston's Chimney Service representatives displayed exceptional customer service, communication and professionalism throughout my experience.”

“No Comment”

“They cleaned my chimney with a minimum of fuss and without leaving any mess whatsoever.”

“Pleasant office staff. Technicians were great”

“They were helpful in assessing the problem but I can't really assess their work because none occured. I am still unable to use the fireplace.”

“I don't really recall anyone's names. I think the person in charge was named Ryan, and I think he did a great job.”

“They were able to do it right away and deal with the issue, very professional and were able to stick to the schedule. The customer service was satisfied.”

“Everybody was very helpful.”

“Winston's Chimney Service were extremely clean and very respectful of the work they did inside of my home.”

“The knowledgeable.”

“I requested them to come for inspection with quotes for work on my chimney and a recommendation if I should go with a gas or wood burning fireplace, and I received neither.”

“Winston's has a staff of extremely helpful people who do an excellent job and leave the worksite spotless.”

“Whoever was on my particular job did a great job!”

“The office staff and the people that actually come and do the work have a disconnect. The workers that were here, seemed to be in a hurry and were very sloppy in their work. They were also careless in being careful about the house, roof...etc. We were just going through a large scale remodel and we had new roofing materials. More care and consideration would have been helpful.”

“Work was done a year ago and I can't remember the guys but they were awesome A to Z!”

“Todd Diamond was our installer, and he is a true master and delightful to team with.”

“Knowledgeable person who provided in depth inspection and report and provided advice on what service the chimney needed and didn't need.”

“The service was okay, bit it was difficult to get an appointment and although pa follow up was offered no contact was made as described. Your office is too busy to return calls or follow up effectively.. also certain services are limited like dryer pipe cleaning which is offered but apparently not available in the spring.”

“Staff did a great job and was very clean”

“None”

“The whole team was good.”

“They were very good!”

“The service man was very efficient, very helpful, and seemed to know what he was doing.”

“They were all good. I am happy.”

“I was pleased with Lenny Whitfield.”

“It's been a while so I don't remember his name, but our technician was so great and knowledgeable.”

“They met or exceeded expectations in workmanship.”

“The crew was very helpful.”

“I was most satisfied with them getting the job done quickly.”

“There was a problem with the stove and the crew came back right away to fix it.”

“Winston's Chimney Service exceeded all expectations.”

“Winston's Chimney Service met/exceeded my expectations in regards to the assessment done well. They were able to identify a lot of issues.”