Pinnacle Foundation Repair

“Communication, timeliness”

“They exceeded my expectations in all areas of service.”

“Nate has provided a great customer service”

“The customer service from the front office was very good. They were kind and nice and explained the payment schedule well. The manager was very kind too.”

“Yes, overall they provided a very good experience for us. When dealing with our home and based upon the amount of money, fixing foundations can produce anxiety. The professional nature of the estimate and educational qualifications of the staff persuaded us to use this company over the others we consulted.”

“Everything was alright. It was on time, they communicated, and everything was done correctly so it was all good.”

“The supervisor of the job was superb. He kept me informed and answered all questions.”

“They are very good. They have good communication and good customer service.”

“Worker's were very professional .”

“The supervisor was exceptional, as were all crew members. They worked very hard.”

“I am really satisfied with the work they did. I thought it was great.”

“There were some things that Pinnacle Foundation Repair had to come back for. When I look at the job, there were some light fixtures that weren't put back correctly. I let them know and they sent a crew out. The crew also leveled the floor at that time. They did have to do a follow-up call but responded really well to it. They came back immediately, answered my calls, and did all of those great things.”

“The site supervisor was exceptional.”

“All of them helped me well.”

“I called them, and they came out in a timely manner. They were very polite, and it was a great experience overall.”

“I would like to recognize Eddie and Jose, the two foreman that did the job, for exceptional service. Both were professional and helpful.”

“I would like to recognize my sales representative for their exceptional service!”

“They met my expectations with overall customer service. The person who came to check the leveling of the house was explaining everything and did a really good job. He made sure we understood what was going on. All the workers did amazing too. They were very respectful of our stuff.”

“The quality of work met my expectations.”

“I would like to recognize James, my salesman, and the young man who ran the job on the jobsite, for exceptional service. They were both a 5!”

“Very professional, fast, and great customer service.”

“They were really thorough. They got back with me quickly and they had great customer service!”

“Nate, estimator; Kristen for details of info, very helpful.”

“I don't have a problem with the foundation work itself. After they completed the job, I had concerns to address and over the phone they said it'd be no problem, they'd send someone, but they never came. Then they were going to send someone else, maybe an independent company. He said everything was fine and asked if I'd give him a five-star review online. I feel that my concerns were never addressed, and he was more worried about the five-star review than my concerns.”

“Everyone was courteous and the clean up was surprisingly thorough. While we have no way of actually evaluating the underground repairs, everything we were able to observe was done professionally and in a timely manner. Sewer line problem, NOT related to the foundation repair work, but unknown to us, were discovered in our final inspection. We requested that a Pinnacle employee return to our house to mark the location of every pier prior to beginning the plumbing excavation. They were agreeable and prompt in doing so.”

“Great communication from James Schmidt”

“Pinnacle foundation repair is very professional and knowledgeable. Their estimate was more reasonable for the work I needed done. The competition recommended peering in places where it was not needed. I would recommend them to work on your foundation issues. I am leaving this review 3 months after my foundation was done and I am still impressed.”

“Pinnacle came in a did a great job. They picked up after themselves and left the area clean. The engineer that came to inspect the job stated they did an excellent job on the foundation repair. The material and process they used was the reason I picked Pinnacle and the engineer validated that I made the right choice.”

“This was the most amazing company to work with?from start to finish. My situation was a bit unique from the get go, but they were so wonderful and communicated everything with me. The guys on site were so nice and would walk me through everything when I had questions. Kristen was always available and a joy to talk to. I will recommend Pinnacle to anyone I know who needs foundation repair.”

“We are especially grateful to the owner, Mr. Robby Brown, for his exceptional service.”

“Rob is professional and knowledgeable, he gave us very honest opinion about the foundation issue, there are thousand other companies mostly screwing the consumer but Pinnacle we found little different, the work quality and working crews are also an excellent.”

“The complete job they were amazing!!!”

“the crew chief was excellent with updates and any problems that arose”

“They were very fast and efficient.”

“The quickness of the job.”

“I would like to recognize James.”

“The crew went above and beyond working on my 160-year old house and kept me updated every step of the way.”

“They did everything I expected them to do, so I guess they met all expectations.”

“I was very pleased with how methodical the repair guys worked. From the time they showed up until they left.”

“They have very responsive and professional management.”

“I would like to recognize the guy that came out. I can't remember his name.”

“I appreciate the constant follow up throughout the project and even after to ensure I was satisfied with the work.”

“They were very professional. Both the CEO and the manger were very helpful. They were on time and completed the job within schedule.”

“Robby provided exceptional service.”

“All areas other than the car scratch, we were very satisfied. Thank you.”

“They did excellent work.”

“I liked that they were open and honest about their work, the timeframe, and their experience.”

“I would like to recognize Allie, the person that I talked to on the phone, Nate, the original inspector, and the lead person on sight the day they were doing the lift (Juan or Jose), for their exceptional service.”

“All areas exceeded expectation. Their communication was great.”

“Honesty Workmanship & recommendation of a wonderful dry wall repairman "Luiz Otavio" o”

“Quality work and an affordable price”

“Overall experience with all employees was fantastic”

“The whole crew”

“I would like to recognize Robbie Brown from Pinnacle Foundation Repair for his exceptional service.”

“Great value for the work performed. The overall scope was involved, with significant excavation and reinforcing piers driven to depths greater than 20 feet.”

“Cleaned up the area after work. Spread evenly the excess soil around the foundation. Timely in the work completed.”

“I contacted Pinnacle after having read their reviews on Google, Yelp, and the Better Business Bureau..I then contacted their office and made an appointment. They were prompt and set about doing their inspection for a little over an hour. I was given a quote and made the appointment for my repair. The crew arrived on time on the day of the scheduled repair and did an excellent job up clean up. I am very satisfied with their work and performance while completing the repair for my foundation. I have already referred them to a friend who is purchasing a home and to my insurance agent who was interested in information for referals to clients. Pinnacle gets a definite five stars for customer service and repair work. M Harris Grand Prairie, TX”

“They were all great.”

“The quality and communication and follow up were great!”

“I had a fine experience.”

“I was most satisfied with the fact that they had a bunch of men working out here. We had a big crew, and they did all of it in one day. It was just amazing that they could move that much dirt, put in the drainage and cover it all back up in one day. I was really impressed with what they did and the way they did it, and the speed with which they did it. They were very careful. We have a three car driveway in width, and it catches a lot of water. Over the years, the soil level has built up around it so that it didn't drain well. We had a rain after the drain was put in and the water immediately went down the drain, which is a long drain, about four inches. They drilled a hole in the curb, and the water immediately evacuated. I am very happy.”

“I would like to recognize Robby Brown, the CEO, and the entire crew for their exceptional service. The crew was wonderful; they were just awesome.”

“I would like to recognize whoever came out to do my original quote.”

“The entire crew and Allie that works in the office should be recognized for their exceptional service.”

“Robbie Brown was extremely detailed with the explanation of what was going to be taking place. There were pictures of underneath my house that I could see of things that were going to be repaired. He was very easy to talk to. And explained things in great detail. OhRobbie Brown was extremely detailed with the explanation of what was going to be taking place. There were pictures of underneath my house that I could see of things that were going to be repaired. He was very easy to talk to. And explained things in great detail.”

“Rob Brown, Jr took time to fully assess issue and arrive at best option for repair of interior collapsing wall from a previous perimeter foundation work from ANOTHER COMPANY.”

“Repair quality, Sent person to repair sprinkler system.”